Support for Families Affected by Drug and Alcohol Misuse

About Hetty’s

Founded in 1996 by a group of Mums who were all experiencing the pain and heartbreak of a loved one’s addiction, this courageous group of ladies decided to offer each other support when they realised there was nowhere else to access help. This group gradually grew in numbers, and with a lot of hard work, grant funding, and dedicated volunteers, the service grew from a single peer support group, to having a crisis support line, to having a paid member of staff, and now into the service it is today, a registered charity supporting over 200 families per month throughout the districts of Nottinghamshire; Mansfield, Ashfield, Bassetlaw, Newark & Sherwood, and County South.

The Hetty’s service offers a variety of support methods, and structured psychosocial interventions, delivered by our experienced family recovery workers and volunteers, to ensure that every client has the best chance of recovering from the effects of their loved one’s addiction and returning to their everyday life. Each intervention provides the tools needed for families to reduce isolation, increase confidence, set appropriate boundaries, become more knowledgeable about the cycle of addiction, and work through any feelings of guilt, shame and anger. The service also works closely with ‘Change, Grow, Live – New Directions’, the drug and alcohol treatment service for Nottinghamshire, to provide a ‘whole family’ approach, encouraging substance users to enter and/or maintain treatment and repair family relationships and communication.

CGL New Directions can be contacted on 0115 896 0798

Hetty’s receive no government funding to run the service, relying totally on grants, donations, and self-sustaining activities such as running a charity shop and the social enterprise company; The Humane Touch.

Hetty’s strive to ensure that the best quality care is given to each and every client, and we wholly encourage clients to take full advantage of the support given and to take responsibility in the outcome of their own care, to read our ‘Support and Care Agreement’ please click here:

Our Team

Hetty’s service is made up of a friendly and experienced team of staff and volunteers, and whether this involves direct client support, raising funds, or helping to run the service behind the scenes, each and every member of the team is passionate and committed to providing the best service possible to the families of Nottinghamshire.

Debbie Knowles

Debbie Knowles
Hetty’s Chief Executive

Tracey Jane Crosby
Hetty's Operations Manager

Craig Knowles

Craig Knowles
Kinship Family Recovery Worker – County North
Safeguarding Lead

Sarah Jones
Family Recovery Worker – County South including Kinship

Charlotte Crosby
Family Recovery Worker - Ashfield & Newark & Sherwood

Carmel Harkness

Carmel Harkness
Family Recovery Worker - Mansfield

Chloe Smith
Family Recovery Worker - Bassetlaw

Anna Wojcicka

Jill Robinson

Jill Robinson
Data Administrator

Karl Humphrey
Charity Shop Manager – Warsop

Our Volunteers

Some of our amazing volunteers.

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